Provides a detailed analysis of the active users benefiting from the channel and their recurrence and engagement
Welcome to the Quick Start Guide of the Usage Dashboard!
The Usage Dashboard allows you to see in a general approach how the Flow performs in terms of its usage.
Providing meaningful analytics that can help measure the active users benefiting from the channel and their recurrence and engagement.
In this Quick Start guide, we'll show you how to learn, explore, and act about the Usage Dashboard of your channel. You'll see the play-by-plays you need to get the Dashboards basics under your belt, making you a seasoned expert in no time.
Obtain information about user interactions and their activity.
Filter by date, time aggregation, or Flow ID based on your needs.
Analyze the information and decide to redefine your Flow on what's essential for your goals and focus them on the right path.
Before You Start
Before you start this tutorial, make sure that:
- You have a Yalo Studio account.
- Time has passed since your Flow is active and data is available to analyze.
Build confidence by trying things on your own!
Go to the Analytics section (left on the main navigation panel), then click Usage , and then play around the dashboard!
Get familiar with the Usage dashboard
The page is made of the following content::
- Data Boxes
- Graphics of Data about Active Users and their activity
Let's start with the Data Boxes.
First Data Boxes
The first three Data Boxes are these:
How many users have interacted with the Flow, i.e. how many users have sent at least one message to the Flow in the Interval Analysis.
Calculation: Count of unique users id
(user id = number + workflow).
How many users have interacted with the Flow for the first time.
Calculation: Count of unique users with their first interaction with the Flow.
Analysis Interval: Change the date ranges to see the information. By default, it is the last thirty days.
Time Aggregation: This allows you to select an aggregation level for the dashboard. This affects Data Boxes with a time axis.
Consider that selecting a different time frame might be necessary to show the expected amount of plot points when the time aggregation is modified.
Flow: This filter selects a specific Flow for the analysis, in case you have more than one.
Once you change a filter, click the reload button on the right side.
The next three Data Boxes
Active user: User who has received or sent a message.
Download the data for deeper research, see the section Export Data at the bottom of this guide.
The page contains several graphics; the first two are:
New & Returning Active Users
How many returning and new users interact with the Flow daily/weekly/monthly.
Users' Activity by Day
To know how the users' interactions with the workflow are distributed by weekday.
You can download data from each Data Box from the Usage Dashboard in several formats, such as CSV, Excel, JSON, HTML, and Markdown, among others.
To export the data:
- Click on the three-dot menu at the top right of the Data Box/Graphic.
- Then click on the Download data button.
- In the pop-up, choose the type of format you want.
- Click on Advanced data options
We recommend leaving the rest of the checks marked as they are, only changing the field: Number of rows with the value: All Results, so that the export of data gets correctly generated.
- Click Download
- Save the file for further analysis.
If "All Results" is not available
Downloading an unlimited number of results is restricted for queries with table calculations.
To download more than "Results in Table", select "Custom" and enter a limit of up to 100,000 rows.
Updated 9 months ago