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đ Get started
What is Yalo Studio?
Get started
Manage your Account
Setup User Interface Settings
Select and Setup a Channel
Reset your Password
API Keys Management
WA Activator
đˇđźââď¸ Build with Flow Builder
Flow Builder Introduction
Accessing Flow Builder
Navigating Flow Builder
Review Best Practices for WhatsApp
Set up a New Flow
Add a Step to a Flow
Maintenance Mode
Learn about Steps Fallbacks
Create your First Flow!
Global Variables
Global Actions
Types of Messages
Try a Flow in WhatsApp
Publish a Flow
Restore a Flow Version
Reminders
Maintenance Mode
Try a Flow inside Flow Builder
Campaign Starter
History (changelog)
Flow Builder Manual
Wait for user response or skip
Change Flow while building in canvas
Select a Flow and Channel
Search + Error Reporting
Create your own Funnels and check your flow conversion
Actions Configuration
Condition Action
Web API
Code
LUA Basics
Yalo Standard Libraries
LUA Examples
Create an Activity Template
Create a Custom Activity
Templates Access and Permissions
Transfer a Conversation to a Human-Agent
CSAT Evaluation
Store Location
Add a FAQ Sheet to Answer Usersâ Questions
Create transitions according to FAQ question
Transfer a Conversation from an IVR to a Flow
Lead Generation
Implement an Order Tracking Activity
Implement a Web Chat Bubble
Improve sales with Customer Profiler
Events, Funnels and User Profile (Introduction)
User Profile
Event Tracking
Funnels
Questions & Edge Cases
Genies: Create and Train your own AI Agent
Product Messages: WhatsApp Native Commerce
WhatsApp Flows 101: User Guide
How to create WhatsApp Flows in WABA
How to use your WhatsApp Flows in Flow Builder
đ Engage with your users
What is Engagement?
Message Templates
Create a Message Template
Carousels â 2024 Feature
Test a Message Template
Review Messagesâ Best Practices
Connect your Campaigns with your Flow
Campaigns
Set up a Campaign
Create a Campaign Audience
Schedule a Campaign
Manage your Campaigns
Best practices for Creating WhatsApp Templates
Campaigns FAQ
Campaign Creator
Campaign Error Reporting
Customers (Stores)
đĄ Get insights
What is Analytics?
Learn About Dashboards' Controls
Download Data from a Report
Overview Dashboard
Messages & Notifications Dashboard
Campaigns Success Dashboard
Usage Dashboard
User Behavior Dashboard
Commerce Storefront Dashboard
CSAT Dashboard
Human Agents Dashboard
Customer Satisfaction
Sales Desk Dashboard
Sales Desk Overview
Sales Desk Performance
Sales Desk Agents Performance
Sales Desk CSAT
Yalo Dashboards â Omnichannel
đ Be an expert in Commerce
Commerce Manager User Guide
Commerce Integrations
Commerce (For Partners)
Add-ons for partners
Fees for partners
Prefilled Cart Add-On
Orders for partners
Products for Partners
Storefront for partners
Commerce - Zoomailer for partners
Banners for partners
Hide products out of stocks demo
Commerce Manager User Guide
AddOns for Partners - Creating an Order
Commerce SEDA Events per mutation / query
Order Reminders and Abandoned Cart Notifications
Set up Abandoned Cart / Order Reminders
Pre-filled Cart
Yalo Commerce Promotions Manager and CSVs
How promotions work with CSV files
Direct Promotions (CSV)
Volume Promotions (CSV)
Combo Promotions (CSV)
Total GMV Promotions (CSV)
Complex Combo Promotions (CSV)
Promotions Manager
đŁď¸ Simplified assistance with the Sales Desk
Welcome to Sales Desk
Setup Guide for Agents
Setup Guide for Managers
Manual
Accessing Yalo Sales Desk
Log out
Viewing the conversation list
Managing your status
Chat message feed
Sending and receiving messages
Sending and receiving documents
Sending and receiving audio messages
Sending and receiving images and videos
Supported Media Types and Limitations in Sales Desk
Sending quick messages
Viewing system messages
Tagging a conversation
Contact Information
Viewing ticket number
Transferring a conversation
Finishing a conversation
Discussing a conversation with other agents
Starting new conversations with contacts
Allow notification sounds and pop-ups
Admin Panel
Sales Desk Dashboard
User Roles and Permissions in Sales Desk
Managing active message templates
FAQ
FAQ: Quick Messages
FAQ: Enabling Push Notifications and Permissions for Audio Messages
Conversation Explorer - FrontApp PlugIn
FAQ: Conversation Explorer Plugin
đĽ AUTOMATED SUPPORT FOR FAST RESPONSE (FAQS)
Building the FAQs Activity
FAQs Dashboard
đĽ Learn with our Video Tutorials
Yalo Tutorials
Yalo Studio Tutorials
Introduction to Studio
Understanding Flows and Your Playground
Creating A New WhatsApp Flow
Managing Your WhatsApp Business Profile
Creating and Managing Campaigns
Flow Builder Tutorials
Introduction to Flow Builder
Building Your First Flow
Using Chat Simulator to Test Your Flow
đ Get help from Yalo
Create a support ticket
Glossary
đ Release Notes
Release Notes
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Updated over 1 year ago
