Managing your status
You can view your current status at the top right of the conversations list.
![](https://files.readme.io/69079f6-small-Screenshot_2023-04-27_at_12.46.10.png)
Types of status
The badge next to your profile picture may show two different states:
- Online: Represented by a green badge. This status means you can pick up conversations assigned to your department.
- Offline: Represented by a grey badge. This status means you won't receive conversation requests.
Changing your status
To change your status:
Click your profile picture, then select the status you'd like to change to.
![](https://files.readme.io/86b60a4-Captura_de_Tela_2023-04-19_as_10.14.14.png)
Updated 11 months ago