This API Query provides introspection of the engagement generated by the marketing campaigns. Offers some useful insights into the outreach.

Filter Base{
"queryName": "<query_name>",
"limit": "<total_records_to_return>",
"timeZone": "<time_zone>" ,
"startDate": "<init_date_yyyy-mm-dd HH:mm:ss>",
"endDate": "<end_date_yyyy-mm-dd HH:mm:ss>"
}
Custom Filters{
“flow”: “<workflow_name_or_botid>”
}

Metrics

NameDescription
Created DateTime interval of analysis based on the creation date of campaigns
Customer NameThe customer company that owns the flows.
FlowIt helps to understand which of our flows the information corresponds to.
TeamCampaign sending team
Campaign NameCampaign name
Campaigns SentTotal notifications sent successfully from console to WhatsApp
Campaigns DeliveredTotal notifications delivered successfully to users
Campaigns RespondedThis category includes the notifications sent, delivered, and responded to with any response by the user in the interval of 24 hours after receiving the campaign