This API Query answers questions related to the volume of messages exchanged (including notifications) on the channel per hour for the selected period.
| Filter Base | { "queryName": "<query_name>", "limit": "<total_records_to_return>", "timeZone": "<time_zone>" , "startDate": "<init_date_yyyy-mm-dd HH:mm:ss>", "endDate": "<end_date_yyyy-mm-dd HH:mm:ss>" } |
|---|---|
| Custom Filters | N/A |
Metrics
| Name | Description |
|---|---|
| Date | Time interval of analysis |
| Hour Of Day | Hour of the day when the notifications were sent |
| Customer Name | The customer company that owns the flows. |
| Flow | It helps to understand which of our flows the information corresponds to. |
| Flow Messages | Support messages (replying messages) in the analysis interval. |
| Notifications | Total Notifications Sent (regardless of their status) by API, marketing campaign or another channel in the analysis interval. |
| User Messages | Messages sent by users to the Flow, during the analysis interval. |
| Yalo Messages | Total Yalo messages: sent by the Flow (including those sent by Agents, if it applies) plus Notifications sent in the analysis interval. |