You can insert three types of messages in Flow Builder:

Message Type Text

Text is the most common type of message step.

Text Message
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Text Message
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You can insert any text, and optionally use bold, italics, strikethrough, or emojis 👋.

If you have variables saved in context, you can insert them using handlebars:

Type text and add {{variableName}} wherever you want.

Message type Media

Flow Builder allows you to insert media by inserting the content URL.

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You can insert the following supported type of media content:

Message Type Buttons

You can also insert clickable buttons.

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