The Globals section allows you to configure the global actions the Flow will have. Global actions are those that are available to every state in the Flow. Created to make the Flow feel more human and react naturally to what the user is writing.

The Globals section is available from the navigation dashboard:

Global Actions pop-up
click to enlargeGlobal Actions pop-up
click to enlarge

Global Actions pop-up
click to enlarge

The use of Global actions is to help transitions or insult situations.

Setting up Global Transitions

To create a global action.

  1. Edit the transition options displayed in the side dashboard.
  2. To add global transitions, click the Add Condition button.

What’s Next
Did this page help you?