Engagement

The Engagement section allows you to send targeted WhatsApp campaigns to a user database contained in a CSV file.

Click the Message Templates button on the main navigation panel to view the available marketing options.

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A WhatsApp Campaign is a planned sequence of activities that send information about a product or service through the WhatsApp channel.

A CSV is a Comma-Separated Values file, which allows data to be saved in a tabular format. These can be exported from an Excel spreadsheet, Google spreadsheets, or another CRM system.


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