Condition

The condition action displays the following options:

  • If response: This dropdown allows you to select the type of response that your Flow will require from the user. The following responses are available:
    -Contains Keywords: This allows you to enter a set of keywords that the user might enter to continue the Flow.
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The Contains keywords visual action is case insensitive.

-Matches intent: This allows you to enter intents from a previously defined library. Intent detection is the set of capabilities that enable bots to understand a user's intention when expressing something to the bot in natural human language, used to understand basic commands and questions in natural language.

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-Matches regular expression: A Regular Expression (Regex) is a rule which considers words in which users refer to certain concepts. This allows you to take users to a particular state in a Flow depending on which word they write. For example, to affirm something, users can write “yes”, “yah”, “yeah”, “yep”, etc., and even those words with exclamation marks.

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-Matches format: This field allows you to let the user enter media files.

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-Save a variable: This allows you to save the user's response

-Save custom value: This allows you can declare any value to save in an attribute.

-Go to: This field allows you to enter the step to which the Flow will move forward.

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Value type

The values save as type String by default.


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