Actions allow you to add complex business logic and functionality that is executed contextually within Flows.

Condition

The Condition action is based on an if response. The continuation of the Flow will depend on the user's (customer) response.

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See Condition for further information on this action.

Go To

The Go-To action allows you to continue the Flow directly to a selected step.

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Variable

The Variable action allows you to store user responses as a variable or add custom variables. These variables act as placeholders for information provided by the user, e.g., user name, age, etc.

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Web API

  • The Web API action allows you to execute web APIs to obtain helpful information for the Flow.
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Web API logic

Once there's a valid Go To action, the workflow will branch to a new step, and none of the actions below that will execute. Logic now moves to the new step.*

See Web API for further information on this action.

Code

The Code action allows you to input the LUA code to obtain different information.

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See Code for further information on this action.


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